{"id":4114,"date":"2021-07-17T03:44:42","date_gmt":"2021-07-17T00:44:42","guid":{"rendered":"https:\/\/www.eldane.com\/int\/?page_id=4114"},"modified":"2021-12-16T18:21:13","modified_gmt":"2021-12-16T17:21:13","slug":"delivery","status":"publish","type":"page","link":"https:\/\/www.eldane.com\/fr\/help\/delivery\/","title":{"rendered":"Livraison"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4114\" class=\"elementor elementor-4114\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fb96155 eld-mentemp-content-cnt elementor-section-boxed elementor-section-gap-default elementor-section-height-default elementor-section-height-default\" data-id=\"7fb96155\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5e3e7be7 eld-help-page-content-cnt\" data-id=\"5e3e7be7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--5e3e7be7 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0816af eld-help-page-faq-cnt elementor-widget elementor-widget-pp-faq\" data-id=\"e0816af\" data-element_type=\"widget\" data-settings=\"{&quot;faq_layout&quot;:&quot;accordion&quot;,&quot;accordion_type&quot;:&quot;accordion&quot;,&quot;toggle_speed&quot;:300}\" data-widget_type=\"pp-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pp-faqs pp-advanced-accordion pp-toggle-icon-align-right\" id=\"pp-advanced-accordion-e0816af\" data-accordion-id=\"e0816af\">\n\t\t\t\t\t\t<div class=\"pp-faq-item-wrap\">\n\t\t\t\t<div class=\"pp-faq-item pp-accordion-item\">\n\t\t\t\t\t<div id=\"pp-accordion-tab-title-2351\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"2351\" data-tab=\"1\">\n\t\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\tVEUILLEZ NOTER\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"pp-accordion-tab-content-2351\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"1\">\n\t\t\t\t\t\t<ul>\n<li>Une validation suppl\u00e9mentaire peut \u00eatre requise pour certaines commandes et peut retarder la livraison\u00a0; une fois votre commande trait\u00e9e, vous recevrez un e-mail confirmant l&#8217;exp\u00e9dition de votre commande<\/li>\n<li>Le d\u00e9lai d&#8217;exp\u00e9dition commence lorsque vous recevez l&#8217;e-mail de confirmation d&#8217;exp\u00e9dition<\/li>\n<li>Pour suivre votre commande, acc\u00e9dez \u00e0 {MES COMMANDES} dans votre compte ou cliquez sur le lien de suivi dans votre e-mail de confirmation d&#8217;exp\u00e9dition. Tout le suivi de livraison est disponible \u00e0 partir du moment o\u00f9 vous recevez l&#8217;e-mail de confirmation d&#8217;exp\u00e9dition<\/li>\n<li>Nos coursiers de livraison sont UPS et DHL. Les estimations de livraison sont donn\u00e9es \u00e0 titre indicatif et sous r\u00e9serve de l&#8217;acceptation et de l&#8217;approbation de votre commande. Les jours ouvr\u00e9s sont d\u00e9finis du lundi au vendredi de 8h \u00e0 18h, hors jours f\u00e9ri\u00e9s. Veuillez noter que les livraisons peuvent prendre plus de temps dans certaines r\u00e9gions ou si votre commande a n\u00e9cessit\u00e9 une validation suppl\u00e9mentaire<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item-wrap\">\n\t\t\t\t<div class=\"pp-faq-item pp-accordion-item\">\n\t\t\t\t\t<div id=\"pp-accordion-tab-title-2352\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"2352\" data-tab=\"2\">\n\t\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\tSTANDARD GRATUIT : 3-5 jours ouvrables\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"pp-accordion-tab-content-2352\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"2\">\n\t\t\t\t\t\t<p><b>Frais\u00a0:<\/b>\u00a0gratuit pour toutes les commandes<\/p>\n<p><b>D\u00e9lai de livraison\u00a0:<\/b> 3 \u00e0 5 jours ouvrables \u00e0 compter de la r\u00e9ception de l&#8217;e-mail de confirmation d&#8217;exp\u00e9dition<\/p>\n<p><b>Veuillez noter<\/b><\/p>\n<p>\u2022 Si une commande standard est pass\u00e9e un vendredi ou un week-end, elle sera exp\u00e9di\u00e9e au plus t\u00f4t le lundi<\/p>\n<p>\u2022 Une validation suppl\u00e9mentaire peut \u00eatre requise pour toutes les commandes et peut retarder la livraison<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item-wrap\">\n\t\t\t\t<div class=\"pp-faq-item pp-accordion-item\">\n\t\t\t\t\t<div id=\"pp-accordion-tab-title-2353\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"2353\" data-tab=\"3\">\n\t\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\t{COMPLIMENTARY} EXPRESS\u00a0: 1-2 jours ouvrables\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"pp-accordion-tab-content-2353\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"3\">\n\t\t\t\t\t\t<p><b>Frais<\/b>\u00a0: {Gratuit pour toutes les commandes}<\/p>\n<p><b>D\u00e9lai de livraison<\/b>\u00a0: 1 \u00e0 2 jours ouvrables \u00e0 partir du moment o\u00f9 vous recevez l&#8217;e-mail de confirmation d&#8217;exp\u00e9dition<\/p>\n<p><b><br \/>\nVeuillez noter<\/b><\/p>\n<p>\u2022 Si une commande est pass\u00e9e un vendredi ou un week-end, elle sera exp\u00e9di\u00e9e au plus t\u00f4t le lundi<\/p>\n<p>\u2022 Une validation suppl\u00e9mentaire peut \u00eatre requise pour toutes les commandes et peut retarder la livraison<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bd027bb eld-help-page-column-widget\" data-id=\"2bd027bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--2bd027bb elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac84e52 elementor-widget elementor-widget-reycore-global-section\" data-id=\"ac84e52\" data-element_type=\"widget\" data-widget_type=\"reycore-global-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rey-element reyEl-gs\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4189\" class=\"elementor elementor-4189\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4747174 elementor-section-boxed elementor-section-gap-default elementor-section-height-default elementor-section-height-default\" data-id=\"4747174\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a7bedc1\" data-id=\"a7bedc1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--a7bedc1 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01e1805 elementor-widget elementor-widget-html\" data-id=\"01e1805\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"eld-contact-widget-main-cnt\">\r\n  <div class=\"eld-contact-widget-left\">\r\n    <h3>Client Services<\/h3>\r\n    <div class=\"eld-contact-widget-item\">\r\n      <h4>Phone<\/h4>\r\n      <p>Our online Client Assistants are available Monday through Saturday, between 9 AM and 10 PM (CET).<\/p>\r\n      <div>\r\n        <a href=\"tel:00302102756931\">Call Us<span class=\"eld-phone-divider\"><\/span>210 2756 931<\/a>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"eld-contact-widget-item\">\r\n      <h4>Email<\/h4>\r\n      <p>Reach our online Client Assistants by email.<\/p>\r\n      <div>\r\n           <a href=\"https:\/\/www.eldane.com\/int\/help\/email-us\/\">Email Us<\/a>\r\n        \r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n  <div class=\"eld-contact-widget-right\">\r\n    <h3>Message Us<\/h3>\r\n    \r\n    <div class=\"eld-contact-widget-item\">\r\n     <p>\r\n      Our client advisors will be delighted to answer your questions.\r\n    <\/p>\r\n  \r\n      <div>\r\n        <a href=\"tel:00302102756931\">Live Chat<\/a>\r\n        <a href=\"tel:00302102756931\">WhatsApp<\/a>\r\n        <a href=\"tel:00302102756931\">Facebook Messenger<\/a>\r\n      <\/div>\r\n        \r\n  \r\n\r\n    \r\n    <\/div>\r\n    <p  class=\"eld-contact-widget-privacy-text\">\r\n      Before contacting us, please ensure that you have read our privacy policy.\r\n    <\/p>\r\n  <\/div>\r\n  \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<!-- .reyEl-gs -->\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PLEASE NOTE \u2022 Additional validation may be required for some orders and can delay delivery; once your order has been processed, you will receive an email confirming your order has shipped \u2022 Shipping timing begins when you receive the shipping confirmation email \u2022 To track your order, visit {MY ORDERS} in your account or click [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":4201,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/pages\/4114"}],"collection":[{"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/comments?post=4114"}],"version-history":[{"count":0,"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/pages\/4114\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/pages\/4201"}],"wp:attachment":[{"href":"https:\/\/www.eldane.com\/fr\/wp-json\/wp\/v2\/media?parent=4114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}