{"id":4114,"date":"2021-07-17T03:44:42","date_gmt":"2021-07-17T00:44:42","guid":{"rendered":"https:\/\/www.eldane.com\/int\/?page_id=4114"},"modified":"2021-12-16T19:24:58","modified_gmt":"2021-12-16T17:24:58","slug":"delivery","status":"publish","type":"page","link":"https:\/\/www.eldane.com\/int\/help\/delivery\/","title":{"rendered":"Delivery"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4114\" class=\"elementor elementor-4114\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fb96155 eld-mentemp-content-cnt elementor-section-boxed elementor-section-gap-default elementor-section-height-default elementor-section-height-default\" data-id=\"7fb96155\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5e3e7be7 eld-help-page-content-cnt\" data-id=\"5e3e7be7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--5e3e7be7 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0816af eld-help-page-faq-cnt elementor-widget elementor-widget-pp-faq\" data-id=\"e0816af\" data-element_type=\"widget\" data-settings=\"{&quot;faq_layout&quot;:&quot;accordion&quot;,&quot;accordion_type&quot;:&quot;accordion&quot;,&quot;toggle_speed&quot;:300}\" data-widget_type=\"pp-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pp-faqs pp-advanced-accordion pp-toggle-icon-align-right\" id=\"pp-advanced-accordion-e0816af\" data-accordion-id=\"e0816af\">\n\t\t\t\t\t\t<div class=\"pp-faq-item-wrap\">\n\t\t\t\t<div class=\"pp-faq-item pp-accordion-item\">\n\t\t\t\t\t<div id=\"pp-accordion-tab-title-2351\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"2351\" data-tab=\"1\">\n\t\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\tPLEASE NOTE\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"pp-accordion-tab-content-2351\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"1\">\n\t\t\t\t\t\t<ul>\n<li>Additional validation may be required for some orders and can delay delivery; once your order has been processed, you will receive an email confirming your order has shipped<\/li>\n<li>Shipping timing begins when you receive the shipping confirmation email<\/li>\n<li>To track your order, visit {MY ORDERS} in your account or click the tracking link in your shipping confirmation email. All delivery tracking is available from when you receive the shipping confirmation email<\/li>\n<li>Our delivery couriers are UPS and DHL. Delivery estimates are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8am to 6pm, excluding public holidays. Please note that deliveries can take longer in certain areas or if your order required additional validation<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item-wrap\">\n\t\t\t\t<div class=\"pp-faq-item pp-accordion-item\">\n\t\t\t\t\t<div id=\"pp-accordion-tab-title-2352\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"2352\" data-tab=\"2\">\n\t\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\tCOMPLIMENTARY STANDARD: 3-5 working days\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"pp-accordion-tab-content-2352\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"2\">\n\t\t\t\t\t\t<p><b>Fee:<\/b>\u00a0Complimentary for all orders<\/p>\n<p><b>Delivery Timing:<\/b> 3-5 working days from the time you receive the shipping confirmation email<\/p>\n<p><b>Please Note<\/b><\/p>\n<p>\u2022 If a standard order is placed on a Friday or over the weekend, the earliest it will ship is Monday<\/p>\n<p>\u2022 Additional validation may be required for all orders and can delay delivery<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item-wrap\">\n\t\t\t\t<div class=\"pp-faq-item pp-accordion-item\">\n\t\t\t\t\t<div id=\"pp-accordion-tab-title-2353\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"2353\" data-tab=\"3\">\n\t\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\t{COMPLIMENTARY} EXPRESS: 1-2 working days\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"pp-accordion-tab-content-2353\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"3\">\n\t\t\t\t\t\t<p><b>Fee<\/b>: {Complimentary for all orders}<\/p>\n<p><b>Delivery Timing<\/b>: 1-2 working days from the time you receive the shipping confirmation email<\/p>\n<p><b><br \/>\nPlease Note<\/b><\/p>\n<p>\u2022 If an order is placed on a Friday or over the weekend, the earliest it will ship is Monday<\/p>\n<p>\u2022 Additional validation may be required for all orders and can delay delivery<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bd027bb eld-help-page-column-widget\" data-id=\"2bd027bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--2bd027bb elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac84e52 elementor-widget elementor-widget-reycore-global-section\" data-id=\"ac84e52\" data-element_type=\"widget\" data-widget_type=\"reycore-global-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"rey-element reyEl-gs\">\n\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4189\" class=\"elementor elementor-4189\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4747174 elementor-section-boxed elementor-section-gap-default elementor-section-height-default elementor-section-height-default\" data-id=\"4747174\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a7bedc1\" data-id=\"a7bedc1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--a7bedc1 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01e1805 elementor-widget elementor-widget-html\" data-id=\"01e1805\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"eld-contact-widget-main-cnt\">\r\n  <div class=\"eld-contact-widget-left\">\r\n    <h3>Client Services<\/h3>\r\n    <div class=\"eld-contact-widget-item\">\r\n      <h4>Phone<\/h4>\r\n      <p>Our online Client Assistants are available Monday through Saturday, between 9 AM and 10 PM (CET).<\/p>\r\n      <div>\r\n        <a href=\"tel:00302111989910\">Call Us<span class=\"eld-phone-divider\"><\/span>211 198 9910<\/a>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"eld-contact-widget-item\">\r\n      <h4>Email<\/h4>\r\n      <p>Reach our online Client Assistants by email.<\/p>\r\n      <div>\r\n           <a href=\"https:\/\/www.eldane.com\/int\/help\/email-us\/\">Email Us<\/a>\r\n        \r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n  <div class=\"eld-contact-widget-right\">\r\n    <h3>Message Us<\/h3>\r\n    \r\n    <div class=\"eld-contact-widget-item\">\r\n     <p>\r\n      Our client advisors will be delighted to answer your questions.\r\n    <\/p>\r\n  \r\n      <div>\r\n        <a href=\"tel:00302102756931\">Live Chat<\/a>\r\n        <a href=\"tel:00302102756931\">WhatsApp<\/a>\r\n        <a href=\"tel:00302102756931\">Facebook Messenger<\/a>\r\n      <\/div>\r\n        \r\n  \r\n\r\n    \r\n    <\/div>\r\n    <p  class=\"eld-contact-widget-privacy-text\">\r\n      Before contacting us, please ensure that you have read our privacy policy.\r\n    <\/p>\r\n  <\/div>\r\n  \r\n<\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<!-- .reyEl-gs -->\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PLEASE NOTE \u2022 Additional validation may be required for some orders and can delay delivery; once your order has been processed, you will receive an email confirming your order has shipped \u2022 Shipping timing begins when you receive the shipping confirmation email \u2022 To track your order, visit {MY ORDERS} in your account or click [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":4031,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/pages\/4114"}],"collection":[{"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/comments?post=4114"}],"version-history":[{"count":0,"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/pages\/4114\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/pages\/4031"}],"wp:attachment":[{"href":"https:\/\/www.eldane.com\/int\/wp-json\/wp\/v2\/media?parent=4114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}